Domestic Shipping & Delivery
Please allow up to 5 Business Days for order processing and verification, and an additional 3-6 Business Days for delivery.
Continental USA shipping (3-6 Business days)
Hawaii & Alaska shipping (7-10 Business days)
Rest of the World shipping (10-14 Business days)
A shipping confirmation email is sent once your order is shipped.
Email will include the order details along with the tracking information.
Lost or Damaged Shipments
Crafty is not responsible for lost or damaged items in transit.
In the event of lost shipment, our customer service will help you file a claim with the shipping carrier. If your package is lost, please contact our Customer Service to help you file a claim. Once the claim is filed and all investigations have taken place regarding the lost package, the shipping carrier may reimburse up to a maximum amount of $100.
Crafty is not responsible for reimbursing any additional amount than what is covered by the shipping carrier.
Privacy & Security
Crafty uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
Returns & Exchanges
We want to ensure that you are happy with the products that you have purchased from Crafty. Should the items you received not meet your expectations, please visit our Returns and Exchanges page for more information.
While shopping online at Crafty, should you have any questions regarding how to place an order, please contact our trained customer care professionals at with an email us at email@example.com and someone will happily walk you through our checkout process. They are available Monday thru Friday from 9:00 am to 5:00 pm PST.
Viewing Orders, Updating Account Info
You can check the status of your order by signing into your account under the “Sign In” tab on the top right hand side of the page. Enter in your log in information and once logged in, you will find your “Order History